Welcome to Viva AI

Your personalised AI companion app developed by Computer Guardians Pty Ltd. Protecting your privacy is a cornerstone of our service. This Privacy Policy outlines how we collect, use, secure, and share your information when you use Viva AI.

1. Data Security

At Computer Guardians Pty Ltd, we are committed to safeguarding your personal data. All information collected through Viva AI is securely stored on our state-of-the-art secured servers. We employ robust security measures including encryption, firewalls, and physical access controls to protect your data against unauthorised access, alteration, disclosure, or destruction.

2. Account Deletion & Data Retention

You have the right to delete your Viva AI account at any time through the app interface. Following account deletion, we will comply with the data deletion guidelines of your respective country. All personal data associated with your account will be permanently removed from our servers, except in cases where we are legally obligated to retain certain information.

3. Use of Data for AI Training

To enhance the functionality and responsiveness of Viva AI, we may use anonymised data from user interactions for AI training purposes. This data is stripped of any personal identifiers before being used to improve our algorithms, ensuring that your privacy is maintained.

4. Resetting Custom AI & Data Deletion

If you decide to reset your custom AI in Viva AI, we will remove all personalised settings and data from your profile. This data will be deleted in accordance with the privacy laws of your country, ensuring compliance with all regulatory requirements.

5. Data Collection and Use

Viva AI collects data that you voluntarily provide, such as your interactions with the AI, preferences, and feedback, as well as data received from your device, like your IP address and device type. This information helps us to tailor and improve your interactions with the AI.

6. Children's Privacy

Viva AI is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.

7. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: